Re: Not so fast Joel

[Bulletin Board]

Posted by Jim Williams on 2013-02-25 16:33:36 in reply to Re: Not so fast Joel posted by Steve Birrer on 2013-02-25 12:59:31

If you look at the profit margins for airlines, typically less than 5%, you begin to realize that it's one of the most difficult businesses in which to prosper. These days, due to operations like Expedia and Travelocity it's important for them to show the lowest upfront fares they can, because those will show up first on the travel sites during a search. But, they still have to pay the help, and buy fuel, and budget to replace planes. Their only option is to provide low upfront fares and make up the difference with fees. Typically the lowest fare is a non-refundable ticket. The fact that they will transfer you to a different flight for $100.00 + the change in ticket price is actually more than they would have to do. After all, non-refundable is pretty clear. They could just say, "Sorry." Obviously, they want your business again so they try to meet you part-way, but the fact that we're down to only a handful of major airlines shows that even by trying to be reasonable, they're having a tough time staying profitable. I've been there, and it is frustrating to lose that much money, but when you reflect on it down the road I think you'll realize there wasn't another option. My experiences with travel insurance is not good and therefore I no longer use it. It's too long a story to go into here, but a close to $1000.00 loss due to Hurricane Wilma brought me very little in an insurance reimbursement. I do, however, carry medical evacuation insurance, but that's something entirely different.

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