Re: costco=GOOD PEOPLE!


[Bulletin Board]


Posted by GES on 2011-04-11 11:59:09 in reply to Re: costco=GOOD PEOPLE! posted by Gman on 2011-04-11 10:44:42

Well all convenience stores are not the same either. Some of them (one in particular) has a very liberal returns policy; maybe too much so; and I have had to use that when I made a mistake, and got the wrong thing. But I usually do my research pretty well, so I seldom have to return stuff.

In this case, a return was not permitted, and the manager at the store even thought I would be silly enough to buy an "upgrade" product from him, but he wouldn't take the wrong one back. Turns out he did me a favor, because his upgrade suggestion was a lot more money, and I now know it wouldn't have worked for me either. The manufacturer has "improved" his product in just a few months so that it now doesn't work for me, in a different way from what the first one wouldn't.
QAnd yes it took some generous time at that "liberal" policy store, and also from a local specialty shop to prove that the possible upgrade path was a no go. And the specialty store dealer, was very surprised to learn for himself that the manufacturer had made some totally inexplicable change; that even their approved dealers were not told about.

So the hot little hands on approach at your local shop, can often save you money, rather than cost you extra.

George


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